Employee or Customer – who comes first?
Posted by Ravi Gopalan on April 25, 2017
Its end April and the hot Indian summer has its arms tightly
around us. Typically, during such times,
one dreads visits especially by US/European customers. Just this last week we had one
such team from KPMG visit us.
We were pleasantly surprised as they took the relentless 42°C heat unflinchingly. It may
not be an exaggeration if one said that
they handled it better than us locals! In our case, their warm and fulsome appreciation
of the team’s performance helped.
However what truly made our day was their observation that every member of our team is a
happy person!
